Terms and conditions

Terms & Conditions – Payments

Effective Date: 2025

1. Payment Methods

We accept payments via major credit and debit cards. All transactions are processed securely through our third-party payment processor. By providing your payment information, you authorize us to charge your card for the agreed service amounts according to the terms outlined below.

2. Card-Not-Present Transactions

For your convenience, we offer card-not-present transactions via secure online invoicing. You agree that by submitting payment through an invoice, you are authorizing us to charge the total amount due to your card on file.

3. Recurring Payments & Subscriptions

For services billed on a recurring basis (e.g., monthly land management plans, maintenance subscriptions, or seasonal services), you authorize us to automatically charge your card on file on each billing date until the subscription is canceled in accordance with Section 6 below.

Billing occurs on a monthly basis.

You will receive an electronic invoice or receipt after each charge.

4. Invoices & Payment Due Dates

Invoices are due upon receipt unless otherwise specified in your service agreement. Payments not received within [3] days of the invoice date may result in late fees as described below. Failure to pay may result in suspension of services until the balance is paid in full.

5. Late Payments & Fees

Any unpaid balances after [3] days may be subject to a late fee of [3]% of the outstanding amount or $[25], whichever is greater. Repeated non-payment may result in termination of services.

6. Cancellation & Changes to Subscription

To cancel or modify your recurring subscription, you must notify us in writing at least [30] days before the next billing date. Changes or cancellations made after this period may not take effect until the following billing cycle.

7. Refunds

All payments for completed services are non-refundable. Prepaid subscription services may be eligible for prorated refunds if canceled in accordance with Section 6. Refund eligibility is at the company’s sole discretion.

8. Failed or Declined Payments

If a payment is declined or fails for any reason, you will be notified by email. We reserve the right to retry the transaction up to 2 times. If the issue is not resolved promptly, services may be suspended until payment is successfully processed.

9. Disputed Charges

In the event of a billing error or disputed charge, you must notify us within [3] days of the transaction date. Failure to notify us within this timeframe may limit your ability to dispute the charge.

10. Authorization to Store Payment Information

By providing your payment details, you authorize us and our payment processor to store your card information securely for future invoicing and recurring charges. We do not store raw card data on our systems.

11. Modification of Terms

We reserve the right to update these payment terms at any time. Updated terms will be posted on our website and/or included in future invoices. Continued use of our services constitutes acceptance of any changes.

12. Contact Information

For any billing questions or disputes, please contact:

Grasshopper Land Management
Phone: (706) 270-2747